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SHIPPING

How long does shipping take?

Christmas Delivery Note:

As we approach theFestive season we would like to inform you that deliveries throughout NewZealand are experiencing delays so please shop early this holiday season to avoid disappointment

Please note the last day for dispatch before Xmas is the 23rd of December 2021

Any orders placed after this will be dispatch on the 10th of January 2022

Please allow 3-5 business days for your package to arrive

How much does shipping cost?

We offer free shipping on all orders over $50. Orders under $50 are a flat rate charge of $10.00 for shipping.

What about lost or damaged goods?

If you have not received your order within 5 business days or is damaged on arrival , please contact Customer Service Monday- Friday 8am - 3pm NZST

Where do you ship to?

Currently we ship within New Zealand only, check out our stockists to find your closest Strahl retailer

RETURNS AND EXCHANGES

Faulty Items

Strahl® is made of the highest quality polycarbonate, a material chosen for its incredible strength, clarity and durability. However, if you’re not satisfied with your purchase due to faulty or defective materials, workmanship or manufacturing, please contact our Customer service team to arrange a replacement free of charge.

Change of Mind

Please choose carefully as we do not refund due to change of mind or incorrect selection. 

CONTACT US

To contact our sales team or for any information enquiries, please fill in the form below and we will be in touch as soon as we can.

CONTACT US